Support - Find help right here

Welcome to our support section. We hope you’ll find an answer for your question here:

You can find the FAQ for Double right in the app. Navigate to the menu and touch the help button.

In case your questions is not in the FAQ or you need further assistance please write us a mail at double@selfcoded.com

  • How do I synchronize my notes?

    The notes will be synchronized automatically with the Simplenote server after enabling the feature in the preferences. You can manually start the synchronization process by pressing the button at the bottom right.

  • How do I save my notes?

    The notes are saved automatically so you can be sure not to lose any data.

  • Can I use JustNotes without Simplenote?

    Yes, JustNotes can be used without any synchronization.

  • I want to backup my notes manually. How can I export the notes from JustNotes?

    Select the notes you want to export, then right click on the notes to open the context menu and select Export… If you enabled the dock icon you can start exporting by selecting the notes you want to export and then select File->Export… from the menu bar.

  • How can I import my notes to JustNotes?

    At the moment JustNotes supports importing from plaintext (.txt) and Evernote xml (.enex) files. To start importing, press the “Import” button in the preferences (in “Note” section) and select the files you want to import. If you enabled the dock icon you can start importing by selecting File->Import… from the menu bar.

  • I accidentally deleted notes. Can I bring them back from the trash?

    Yes, in the new version you can open the trash by pressing the “Open trash” button and then recreate the already deleted notes.

  • All my notes completely disappeared after a restart or update. How can I bring them back?

    This is known bug in the old version 0.4.7. Please update to the latest version which solves this problem.


In case your questions is not in the FAQ or you need further assistance please write us a mail at justnotes@selfcoded.com

iCascade is pretty straight forward so we don't have a FAQ prepared. But if you need help don't hesitate to drop us a mail at icascade@selfcoded.com